Pluxee

NPS

Listen

The strategic teams wanted to gain a deeper understanding of the satisfaction and expectations of its beneficiaries in order to provide them the best possible experience.

Understand

The study aimed to assess various performance indicators and the relationship between Pluxee and its beneficiaries.

This study also allowed for an evaluation of the extent to which the tools offered by Pluxee were utilized, and what experience the beneficiaries had with these tools and processes.

Finally, a section of the study was dedicated to the evaluation of communication processes

Decide

Pluxee was able to rely on the action plan constructed from the study’s results to concretely enhance the beneficiaries’ experience.

Customer & Brand

Listening to your customers/consumers or shoppers to generate insights, making your brand unique!

Trends & Foresight

Listening to the driving forces of citizens who evolve according to the major changes in our society.

Innovation

Listening to the expectations of your targets in terms of product and service innovation to differentiate yourself !

Human Capital

Listening to your employees to increase their well-being, their performance and the success of your company!