This involves the selection of the right research techniques and tools as well as state-of-the-art quantitative and qualitative fieldwork.

Here are the research tools we regularly use :

  • Quantitative services:
    • Online surveys (CAWI)
    • Online panel management and diaries
    • Mobile surveys
    • Face-to-face interviews in central locations, in stores, in homes and in the street
    • CATI surveys
    • Mystery shopping and mystery calls
    • Interactive/dynamic meetings or workshops via voting pads
  • Qualitative services:
      • In-depth interviews
      • Focus groups

    We can organize your focus groups. Discover our rooms (FR / NL)

It is important for LISTEN® to respect the GDPR (=General Data Protection Regulation)! For further information, click here.

LISTEN® is a member of professional associations in Belgium and abroad:

  • FEBELMAR: the Belgian Federation of Market Research with 33 market research agencies.
  • ESOMAR: With 4,900 members in 130 countries, ESOMAR works to promote market research worldwide.

LISTEN® is also the Belgian member of the GLOBAL network:

  • AGMR: Associated Global Market Research. This allows us to manage and/or participate in many multi-country programmes. AGMR