Employee satisfaction & Engagement

Employee job satisfaction and commitment to the company they work for are key elements to an organization’s success. A satisfied, loyal and representative employee will automatically provide high-quality service and directly or indirectly contribute to customer satisfaction.   

LISTEN® has developed the SATISFIQ and ENGAGEIQ tools which allow you to rate employee satisfaction and loyalty levels, identify levers and obstacles, divide your team into segments, and set up and follow up on customized action plans per segment. Not only do we offer quantitative reporting and monitoring tools, we also emphasize the importance of listening and communication through individual in-depth interviews and (small) discussion groups.